Our most often received questions, to clear up some things for you.
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We assist property owners in maximising their income with short-term rental solutions while minimising their workload. We handle the day-to-day operations of Airbnb and other short-term rental apartments around Croatia, including online listing, photography, pricing management, guest communication, cleaning, laundry, provision of toiletries, and guest check-in.
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We operate all around Croatia, go to our locations section or get in contact with us to see which services we can provide to you in your area.
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Your property can be listed on Airbnb, Booking.com (and partner websites), Expedia, HomeAway, Agoda and Vrbo.
However, it will depend on the property’s location, price, and unique features. If a particular platform does not match the requirements or is not a good fit for your target audience, it may not be listed there.
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Maximising your rental income is our top priority. Our team of hospitality experts has crafted a comprehensive pricing strategy that takes into account factors such as city-wide occupancy rates, travel trends, property location, events, seasonality, competitor pricing, and more. With our expertise, you can be confident that your rental property will generate the highest possible revenue throughout the year.
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No, our packages are solely comission based. You will only pay for our service when you are already earning from our services.
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Hostiers, as an Airbnb management company, presents a commission-based solution for owners, collecting a commission for each guest’s stay. Our commission and pricing vary by market. For more information, please visit our pricing page or speak directly to our team. We are always happy to help!
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We understand that ensuring the safety of your property is a top priority. That’s why we have strict processes in place to thoroughly vet our guests before they stay at your property. We use a combination of technology and manual checks to ensure that guests are who they say they are and that they have a good track record of being trustworthy. Additionally, we have 24/7 guest support to handle any issues that may arise during a guest’s stay. With our thorough guest screening and safety measures in place, you can trust us to keep your property secure.
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We have stringent processes in place to thoroughly vet our guests and ensure the safety of your property. However, to further minimise the risk of damage or theft, we strongly advise you to remove any valuable items from the property during the rental period. In the unlikely event that guests cause damage or steal from your property, our team of issue resolution specialists will work with you to recover the loss, in close collaboration with the platform and the guests involved. If your booking was made through Airbnb, you are eligible for a host guarantee coverage at no extra cost. Furthermore, owners who have chosen our Diamond package are also insured by a third party provider.
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The specific documents required to list your property with Hostiers may vary depending on the market. However, it is essential that your property complies with all local health and safety regulations, as well as any government rules and regulations. Before starting to host, we recommend that you contact your gas and electricity suppliers for a current safety inspection and to confirm that all fire and carbon monoxide alarms are in working order. By doing so, you can have peace of mind knowing that you are providing a safe and comfortable environment for your guests. We are also happy to help if you have any questions about the laws in croatia.